R&M YARNS
8510 Highway 60, Georgetown, TN 37336

423.961.0690

Bringing you Quality Yarns since 1978!

Tuesday~Friday 10am to 5:30pm

Shipping

WE USE UPS FOR ALL SHIPMENTS
(effective November 2017)

After we weigh each cone of yarn for a "net weight" (the yarn less the cardboard cone) and choose the appropriate size box for the shipment, we weigh the entire order for a "gross weight" (UPS requires us to round up to the nearest pound).  After entering the weight and dimensions of the box, our UPS Worldship software program calculates the rate.

If a package weighs less than 10 pounds and is no more than 1 cubic foot in size, we will use USP SurePost which is much more economical than regular UPS ground and in line with the US Postal Service.  Please know that it could take 1-2 days longer to get the package because UPS delivers it to the customer's local post office and then it is delivered by the local carrier.

If you prefer to use UPS ground for small orders (even though it costs more), please note this on the Order Form.


Click here for our "Returns Policy"

There is a "Handling Fee" added to each order:

Up to 68 lbs. = $5.00
69 to 120 lbs. = $8.00
121 lbs. to 200 lbs. = $12.00
Each additional 40 lbs. = $2.00

If you need a shipping estimate BEFORE ordering, please call the Store during regular hours or send us an email and we'll give you an "approximate" shipping amount.

Our customers have complained that the ups.com webpage is very complicated to calculate a shipping estimate because it requires a gross weight, a box size, etc.

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