Scenic Valley Handweavers Guild meets monthly nearby. Check blogspot.

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    • Home
    • Yarn
      • Regular Stock (RS)
      • Production Excess (PE)
    • Order Form
    • Classes
    • other products
    • Kits
    • Equipment
    • Used Equipment
    • Student Workshop Projects
    • Roving Colors
    • How to Order
    • Events
    • Bargain Boxes
    • Customer Creations
    • Gift Certificate
    • Loops on ProLoom
    • PE--Waverly Wool (BS)
  • Home
  • Yarn
    • Regular Stock (RS)
    • Production Excess (PE)
  • Order Form
  • Classes
  • other products
  • Kits
  • Equipment
  • Used Equipment
  • Student Workshop Projects
  • Roving Colors
  • How to Order
  • Events
  • Bargain Boxes
  • Customer Creations
  • Gift Certificate
  • Loops on ProLoom
  • PE--Waverly Wool (BS)

R&M Yarns LLC

R&M Yarns LLCR&M Yarns LLCR&M Yarns LLC

423.961.0690 Georgetown, TN 37336 QUALITY YARNS AT DISCOUNt prices!

423.961.0690 Georgetown, TN 37336 QUALITY YARNS AT DISCOUNt prices!423.961.0690 Georgetown, TN 37336 QUALITY YARNS AT DISCOUNt prices!423.961.0690 Georgetown, TN 37336 QUALITY YARNS AT DISCOUNt prices!423.961.0690 Georgetown, TN 37336 QUALITY YARNS AT DISCOUNt prices!

Shipping

Shipping & Handling Charges

SHIPPING METHODS:  UPS and the US POSTAL SERVICE (USPS)


*UNLESS YOU REQUEST A "RUSH ORDER," MOST ORDERS WILL BE SHIPPED ON TUESDAYS AND THURSDAYS ONLY.

To save our customers the most in shipping fees, we use Pirate Ship for most of our shipments (UPS & USPS).


Process:  After we weigh each cone of yarn for a "net weight" (the yarn less the cardboard cone) and choose the appropriate size box for the shipment, we weigh the entire order for a "gross weight" (always rounding up per shipping requirements).  Then we try to choose the most economical method to send your package (95% of our shipments go UPS ground).  Some packages will benefit from the USPS "Flat Rate" box rate.

There is a "Handling Fee" added to each order per "gross" weight:

  • Up to 50 lbs. = $5.00
  • 51 to 100 lbs. = $8.00
  • 101 lbs. to 150 lbs. = $12.00
  • Each additional 50 lbs. = $2.00

If you need a shipping estimate BEFORE ordering, please call the Store during regular hours or send us an email and we'll give you an "approximate" shipping amount. 

Return Policy

ALL SALES FINAL

ASK FOR SAMPLES:  Since we do not accept "returns," please ask for samples to be mailed if you are not sure about the yarns you are ordering or call for further details before placing your order.


One or two small samples will be mailed at no charge in a first class envelope.  If you require several samples and you are NOT a current customer, there is a $2 fee for a sample card that holds 8-10 samples.  If you are a current customer, we will send you whatever samples you need at no charge.


WRONG PRODUCT SHIPPED:  It is very, very rare, but occasionally during high volume order shipping there may be an order sent out incorrectly.  In this instance, R&M will send you a return label for the items to be returned and you will be shipped the correct items.


If the incorrect items are sent, please keep them in a non-smoking & non-pet area where it is dry.


CUSTOMER SATISFACTION:  Our customers are very happy with the yarns and products they receive from R&M and love the fast and friendly service...not to mention our deeply discounted prices on most yarns.


If you are unhappy with something, please do not hesitate to contact us.  We will do whatever we can to make the situation right because customer satisfaction is important to us.




Copyright © 2018 R&M Yarns LLC - All Rights Reserved.

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